Privacy Policy

General Provisions

1.1. This Privacy Policy governs the principles of the collection, processing, and storage of personal data. Personal data is collected, processed, and stored by the data controller (Ostax OÜ) (hereinafter referred to as the Data Controller).

1.2. A data subject within the meaning of this Privacy Policy is a client or any other natural person whose personal data is processed by the Data Controller.

1.3. A client within the meaning of this Privacy Policy is anyone who purchases goods or services from the Data Controller’s website.

1.4. The Data Controller complies with the data processing principles set out in applicable legislation. Among other things, the Data Controller processes personal data lawfully, fairly, and securely. The Data Controller is able to confirm that personal data has been processed in accordance with the requirements set out in applicable legislation.

2. Collection, Processing, and Storage of Personal Data

2.1. The personal data collected, processed, and stored by the Data Controller is obtained electronically, primarily via the website and email.

2.2. By sharing their personal data, the data subject grants the Data Controller the right to collect, organize, use, and manage personal data for the purposes defined in this Privacy Policy, which the data subject provides directly or indirectly when purchasing goods or services through the website.

2.3. The data subject is responsible for ensuring that the data provided is accurate, correct, and complete. Providing knowingly false information is considered a violation of this Privacy Policy. The data subject is obliged to immediately inform the Data Controller of any changes to the provided data.

2.4. The Data Controller is not responsible for any damage caused to the data subject or third parties as a result of the data subject providing incorrect information.

3. Processing of Clients’ Personal Data

3.1. The Data Controller may process the following personal data of the data subject:

3.1.1. First and last name;

3.1.2. Date of birth;

3.1.3. Telephone number;

3.1.4. Email address;

3.1.5. Delivery address;

3.1.6. Bank account number;

3.1.7. Payment card details;

3.2. In addition to the above, the Data Controller has the right to collect data about the client that is available in public registers.

3.3. The legal basis for the processing of personal data is Article 6(1)(a), (b), (c), and (f) of the General Data Protection Regulation:

a) the data subject has given consent to the processing of their personal data for one or more specific purposes;

b) the processing of personal data is necessary for the performance of a contract to which the data subject is a party, or in order to take steps at the request of the data subject prior to entering into a contract;

c) the processing of personal data is necessary for compliance with a legal obligation to which the Data Controller is subject;

f) the processing of personal data is necessary for the purposes of the legitimate interests pursued by the Data Controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.

3.4. Processing of personal data according to the purpose of processing:

3.4.1. Purpose of processing – security and safety
Maximum retention period for personal data – in accordance with the time limits specified by law

3.4.2. Purpose of processing – order processing
Maximum retention period for personal data – at least 6–10 years in accordance with Estonian law

3.4.3. Purpose of processing – ensuring the functioning of e-commerce services
Maximum retention period for personal data – at least 6–10 years in accordance with Estonian law

3.4.5. Purpose of processing – financial operations and accounting
Maximum retention period for personal data – in accordance with the time limits specified by law

3.4.6. Purpose of processing – marketing
Maximum retention period for personal data – until the user withdraws their consent**

3.5. The Data Controller has the right to share clients’ personal data with third parties, such as authorized processors, accountants, transport and courier companies, and payment service providers. The Data Controller is the controller of personal data. For payment processing, the Data Controller transmits the necessary personal data to the authorized processor Maksekeskus AS.

3.6. When processing and storing the data subject’s personal data, the Data Controller applies organizational and technical measures that ensure the protection of personal data against accidental or unlawful destruction, alteration, disclosure, and any other unlawful processing.

3.7. The Data Controller retains the data of data subjects depending on the purpose of processing, but no longer than 2 years.

4. Rights of the Data Subject

4.1. The data subject has the right to access their personal data and review it.

4.2. The data subject has the right to obtain information about the processing of their personal data.

4.3. The data subject has the right to supplement or correct inaccurate data.

4.4. If the Data Controller processes the data subject’s personal data based on consent, the data subject has the right to withdraw such consent at any time.

4.5. The data subject may exercise their rights by contacting the Online Store’s customer support at info@auteldronesbaltic.com

4.6. The data subject has the right to lodge a complaint with the Data Protection Inspectorate to protect their rights.

5. Final Provisions

5.1. These data protection terms have been prepared in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), the Personal Data Protection Act of the Republic of Estonia, and the legal acts of the Republic of Estonia and the European Union.

5.2. The Data Controller has the right to amend these data protection terms partially or in full by notifying data subjects of the changes via the website auteldronesbaltic.com.